Please click on any of the below questions for quick customer service answers:

 

How can I contact MedEsthetics?

Do you put my name or email address on other mailing lists?

How much is a subscription to MedEsthetics?

Can I subscribe if I'm not in the U.S.?

How do I find my subscription account number?

What are the benefits of a digital subscription?

How can I get a digital subscription to MedEsthetics?

How can I change my subscription format (print or digital)?

When will I receive my first issue?

Why does it take so long to get my first issue?

How do I change my address and contact information?

How do I add or change my email address?

Why don't I receive the magazine any more?

What if I don't receive an issue or my copy is damaged?

Why should I renew a "free" subscription?

How do I renew my subscription?

How do I cancel my subscription?

How can I order back issues?

Can I get written permission to use MedEsthetics articles?

 

How can I contact MedEsthetics? Back to Top

Subscriber Services Click here

Hours: 8:00 a.m. to 4:30 p.m. Central Time
Phone: 800.624.4196 or 847.763.9615
Email: medesthetics@halldata.com

Mail:
MedEsthetics
Subscriber Services Department
P.O. Box 1072
Skokie, IL 60077-9712

 

Advertising Click here

Lisa Fisco, Advertising Director
Phone 800.442.5667 or
818.782.7328 ext. 570
Email: lfisco [at] creativeage.com

Mail:
MedEsthetics
Attn: Lisa Fisco
7628 Densmore Ave.
Van Nuys, CA 91406-2042

 

Digital Edition Technical Support

Hours: 9 a.m. to 5 p.m. Pacific Time
Phone: 800.442.5667 ext. 521
Email support [at] creativeage.com

 

Editorial

Inga Hansen, Executive Editor
Phone 800.442.5667
or 818.782.7328 ext 289
Email: ihansen [at] creativeage.com

Mail:
MedEsthetics
Attn: Inga Hansen
7628 Densmore Ave.
Van Nuys, CA 91406-2042

 

Do you put my name or email address on other mailing lists? Back to Top

 

Yes, we do rent mailing lists and send email blasts with information or offers we think you might find interesting. We always include a one-click opt-out link in emails, and we do not release email addresses to outsiders. MedEsthetics offers a full suite of tools to help you manage how and when we contact you. Click here to update your profile. Our complete Privacy Policy is also available for review.

How much is a subscription to MedEsthetics? Back to Top

 

A print subscription to MedEsthetics is free to qualified professionals in the U.S. and Canada. MedEsthetics does offer special rates for nonqualified U.S. and Canadian subscribers, as well as for other international subscribers. The Internet rate for nonqualified U.S. or Canadian subscribers is $24 (regular rate $45); and $45 for all other international subscribers (regular rate $85). A digital-only subscription is free to all qualified professionals, regardless of location.

 

Can I subscribe if I don't reside in the United States or Canada? Back to Top

 

Yes, we welcome qualified professionals from countries other than the United States and Canada as subscribers. The cost for a year's subscription (six issues) is $45 for all other international subscribers. A digital-only subscription is free to all qualified professionals, regardless of location.

Payment must be in U.S. dollars, in the form of a check drawn on a U.S. bank, VISA, MasterCard, American Express or Discover credit card, or wire transfer to the account of CREATIVE AGE COMMUNICATIONS, INC., at First Commerce Bank, 16861 Ventura Boulevard #100, Encino, CA 91436, U.S.A. The account number is 4101-028, ABA #3222-8583-3. Please be sure the wire transfer references your name and address so that we may connect your payment with your subscription order.

 

How do I find my subscription account number? Back to Top

 

Your subscription account number is printed on the cover of your magazine, right above your name on the mailing label. If you are unable to find your account number, then please contact Subscriber Services at Medesthetics@halldata.com or 800.624.4196.

What are the benefits of a digital subscription? Back to Top

 

The digital format offers several advantages over print: Hyperlinks are embedded in the text so that you can quickly access more detailed information on what you're reading. It's searchable, making research a snap. Archives of all issues published from 2010 forward are available online; these are also searchable. It's portable: When downloaded as a pdf, the digital copy is easily readable on your smartphone or tablet. And digital magazines don't collect dust on a bookshelf, they don't take up landfill space and they don't waste paper.

 

How can I get a digital subscription to MedEsthetics? Back to Top

 

Go here to change your existing subscription to digital format (you may also choose to receive a digital copy in addition to your print copy). If you’re not an existing subscriber, sign up for a digital subscription here. When the new issue is published, we will email you a link to that issue. The current issue is available for reading on our website, www.medestheticsmagazine.com.

 

How can I change my subscription format (print or digital)? Back to Top

 

Go here to change your existing subscription. Or contact Subscriber Services at Medesthetics@halldata.com or 800.624.4196 or 847.763.9615.

 

When will I receive my first issue? Back to Top

 

MedEsthetics is issued every other month --January, March, May, etc. Your first issue is mailed to you within 6 to 8 weeks after we receive your order. If you think you have missed an issue, then please call or email our Subscriber Services Department immediately to make sure we have your correct mailing address and other contact information.

Phone: 800.624.4196 or 847.763.9615

Email: medesthetics@halldata.com

 

Why does it take so long to get my first issue? Back to Top

 

MedEsthetics doesn't print many extra copies of each issue. If we receive your subscription order after we've stopped taking subscriptions for a particular issue, we start your subscription with the next issue. But you can immediately read the current issue in digital format --just go to www.medestheticsmagazine.com and click on "read current issue".

 

How do I change my address and contact information? Back to Top

 

Click here and correct your mailing address, phone and fax numbers online. You may also add or change your email address on this page! Or you may contact our Subscriber Services Department at Medesthetics@halldata.com or 800.624.4196. To update your account, we will need your existing subscription account number or email address and your NEW information.

 

How do I add or change my email address? Back to Top

 

Click here. If you're adding your email address for the first time, you'll need your subscription account number. If you're changing an existing email address, then just enter your old email address to pull up your subscription record. Or you may contact our Subscriber Services Department at Medesthetics@halldata.com or 800.624-4196.

 

Why don't I receive the magazine any more? Back to Top

 

One possible reason is that we didn't receive a renewal and stopped service. You've sent in multiple renewals? Contact Subscriber Service at medesthetics@halldata.com or 800.624.4196 and let us get this straightened out.

 

What if I don't receive an issue or my copy is damaged? Back to Top

 

If your issue is lost in the mail or if it arrives damaged, contact our Subscriber Services Department at Medesthetics@halldata.com or 800.624-4196.We'll confirm that we have your correct mailing address and contact information, and will either replace your missing or damaged issue(s), or extend your subscription.

 

Why should I renew a "free" subscription? Back to Top

 

It's the business model. MedEsthetics can afford to provide free subscriptions only because we can assure our advertisers that we reach qualified, committed professionals. So we must touch base with you once a year to confirm that you wish to continue to receive the magazine and to update your professional qualifications. If we don't hear from you, sooner or later we'll stop sending you magazines.

 

How do I renew my subscription? Back to Top

 

You can renew your subscription by clicking here to renew your subscription online. Or you may contact our Subscriber Services Department at Medesthetics@halldata.com or 800.624-4196.

 

How do I cancel my subscription? Back to Top

 

Contact Subscriber Service at Medesthetics@halldata.com or 800.624.4196, and we'll take care of this.

 

How can I order back issues? Back to Top

 

Order online at http://www.creativeage.com/store/back-issues/medesthetics. Back issues are available for $7.50 each (Canada $13.00, other international $19.00). If you prefer to pay via check, simply enclose payment, specify the issues you want and send your order with shipping address to: MedEsthetics, Attn: Back Issues, 7628 Densmore Ave., Van Nuys, CA 91406-2042. Allow four weeks for delivery.

 

How do I get written permission to use articles? Back to Top

 

To use any MedEsthetics article, photograph or any other material featured in our magazines or on this website, you must first receive written approval from our Editorial or Executive Departments. It is illegal to reproduce any MedEsthetics article, photograph or any other digital or printed material without written permission. If your company, product or practice was featured in a MedEsthetics issue or on this website, then you may purchase article reprints.

Contact ihansen [at] creativeage.com.